3b333 Privacy Policy

This Privacy Policy ("Policy") governs the collection, use, storage, and disclosure of personal information by 3b333 ("we", "us", "our") in connection with the operation of the online gambling platform available at https://3b333.vip. This Policy applies to all registered players, website visitors, and any individual who interacts with the 3b333 platform or contacts our customer support team.

By registering an account or continuing to use the 3b333 platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with the terms of this Policy, please do not use the platform and contact us to close your account.

We collect several categories of personal information during registration, during the operation of your account, and through your use of platform features. The table below summarises the main data categories and their sources:

We collect only information that is necessary for the purposes described in this Policy. We do not collect sensitive personal data (such as racial or ethnic origin, political opinions, or health data) unless this is explicitly required by applicable law or anti-money laundering compliance procedures.

3b333 uses the personal information we collect for specific, legitimate purposes directly related to providing and improving the platform. We do not use your information for any purpose that is incompatible with the original collection purpose without obtaining fresh consent. The primary purposes for which we process your data are:

• Account creation, verification, and ongoing management — including age verification (21+), KYC identity checks, and password/security management.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay — matching payment records to account holders and maintaining accurate transaction histories.
• Delivering and improving the platform — including personalising your gaming experience, analysing usage patterns, and ensuring game performance and reliability.
• Customer support — responding to account queries, resolving disputes, processing responsible gaming requests such as self-exclusion or deposit limits.
• Fraud prevention and security — detecting and investigating suspicious account activity, preventing money laundering, and fulfilling anti-fraud obligations.
• Communications — sending account-related notifications such as deposit confirmations, withdrawal status updates, security alerts, and (where you have opted in) promotional offers.

We do not use automated decision-making or profiling techniques that produce legal or similarly significant effects on individual players without human review. Where algorithmic tools are used to detect fraud or bonus abuse, flagged cases are reviewed by a human member of our compliance team before any account action is taken.

Each processing activity described in this Policy rests on one or more of the following recognised legal grounds:

• Contractual necessity — processing is required to perform the services you requested when you registered an account, such as processing deposits, withdrawals, and game play.
• Legal obligation — processing is required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and record-keeping mandates.
• Legitimate interests — processing is necessary for our legitimate business interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent — where we rely on your consent (for example for optional marketing communications), you may withdraw that consent at any time by contacting [email protected] or adjusting your account notification settings.

3b333 does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may share your information in the following limited circumstances, and only to the extent necessary for the specific purpose:

• Service providers — we share data with carefully selected third-party service providers who assist us in operating the platform, such as payment gateway operators, KYC verification providers, fraud detection services, and IT infrastructure providers. These providers are contractually bound to process your data only as instructed by 3b333 and may not use it for their own purposes.
• Game software providers — game providers such as Pragmatic Play, Evolution Gaming, NetEnt, and Spribe may receive session and game-round data for the purpose of delivering their game services and resolving disputes about game outcomes. This data does not include your identity document or payment details.
• Legal and regulatory authorities — we may disclose your information to law enforcement, regulatory bodies, or other authorities where we are required to do so by applicable law, court order, or in connection with an investigation into suspected money laundering or fraud.
• Business transfers — in the event of a merger, acquisition, or sale of all or part of 3b333's business assets, your personal data may be transferred as part of that transaction. You will be notified of any such transfer via the platform or by message to your registered mobile number.

All financial transactions on the 3b333 platform are processed exclusively through Bangladeshi mobile wallet services (bKash, Nagad, Rocket, Upay). When you make a deposit or withdrawal, the transaction is processed directly between your mobile wallet account and the 3b333 platform account. 3b333 does not store your full mobile wallet credentials or PIN. We retain only the mobile number associated with your wallet and the transaction reference numbers necessary for reconciliation and dispute resolution purposes.

Transaction records — including deposit amounts, withdrawal amounts, bonus credits, and wagering history — are retained for a minimum of five years in accordance with applicable financial record-keeping requirements. This data forms part of your account history and may be accessed by you at any time through your account dashboard or by contacting customer support.

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law. Our general retention periods are as follows:

• Active account data (identity, contact, and financial records) is retained for the duration of the account relationship and for a minimum of five years after account closure, in compliance with financial record-keeping obligations.
• KYC verification documents are retained for a minimum of five years from the date of verification, or longer if required by applicable law or ongoing regulatory inquiry.
• Customer support correspondence is retained for three years from the date of the last interaction, or for the duration of any related dispute or legal proceeding, whichever is longer.

When data is no longer required for any retention purpose, it is securely deleted or anonymised. Anonymised data — which cannot be re-linked to any individual — may be retained indefinitely for aggregated statistical and platform-improvement purposes.

3b333 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the platform. We use three categories of cookies:

• Essential cookies — strictly necessary for the platform to function, including session management, login state persistence, and security token storage. These cannot be disabled without breaking core platform functionality.
• Analytics cookies — used to collect aggregated, anonymised data about how players use the platform, including pages visited, features used, and session durations. This data helps us identify performance issues and improve the user experience. No personally identifiable information is included in analytics reports.
• Preference cookies — used to remember your platform settings and preferences, such as your selected language version, notification preferences, and responsible gaming limits you have configured.

You may adjust your browser or device settings to refuse non-essential cookies. Please note that disabling analytics or preference cookies will not affect your ability to use the core platform features but may reduce the personalisation of your experience.

As a user of the 3b333 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within 30 days. In complex cases, we may extend this period by a further 30 days and will notify you accordingly.

• Right of access — you may request a copy of the personal data we hold about you, along with information about how it is being used.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure — you may request the deletion of your personal data where it is no longer needed for the purpose it was collected, subject to our legal obligation to retain certain records.
• Right to restriction — you may request that we temporarily halt processing of your data while a dispute about its accuracy or our use of it is being resolved.
• Right to object — where we rely on legitimate interests as our legal basis for processing, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

Please note that certain rights may be limited where we have a legal obligation to retain data — for example, we cannot erase financial transaction records that we are required to keep for anti-money laundering compliance. In such cases, we will explain the specific limitation that applies to your request.

3b333 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption on all data transmissions between your device and our platform servers, encrypted storage of sensitive account data, access controls that restrict internal access to personal data on a need-to-know basis, regular security assessments and penetration testing of platform infrastructure, and multi-factor authentication requirements for administrative access to account data.

While we take all reasonable steps to safeguard your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected players promptly and take all available steps to contain and remediate the breach.

The 3b333 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that an underage individual has provided us with personal data, we will immediately close the associated account, delete the personal data in question (subject to any legal retention obligations), and void any transactions conducted from that account.

If you are a parent or guardian and believe that a minor in your care has registered on the 3b333 platform, please contact us immediately at [email protected]. We take underage gambling very seriously and will act swiftly on any credible report.

3b333 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make a material change to this Policy, we will update the "Last updated" date at the top of the page and, where the change significantly affects your rights, notify you via a message to your registered mobile number or a notice on the platform.

Your continued use of the 3b333 platform after a revised Privacy Policy is posted constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 3b333 handles your personal data, please contact our customer support team. We are committed to resolving all privacy-related queries promptly and transparently.

Email us at: [email protected]

Our support team is available 24/7 (Bangladesh Standard Time, UTC+6) and will acknowledge your privacy request within 48 hours of receipt.